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Returns Policy

 

100% Satisfaction Guaranteed.

 

We strive to make sure the right product is shipped and if there is any issue will work to resolve the issue quickly and do everything we can to ensure complete customer satisfaction.

All Return requests must be made within 14 days of receipt of product. Returned products must be in original packaging, unused, and undamaged in any way. All returned product must have an RMA (Return Merchandise Authorization) number before being returned. Contact us directly for a RMA number. Do not ship an item back without a RMA number, returns without RMA numbers will be refused.  

 Calibration Gas / All Gas Mixtures 

Since Calibration Gas is considered Hazardous Material due to the fact it is in compressed gas cylinders all Calibration Gas / Compressed Gas mixtures are not returnable or refundable and all sales are considered final. Cal Gas Direct Incorporated and GASCO Affiliates LLC are also unable to provide a call tag for any carrier pick up as well.

All Calibration Gas blends are considered final: no returns, credits, or refunds on custom orders/blends.

 

No Rental Charges or Deposit Fees

Our Gas Cylinders are lightweight Disposable Calibration Gas Cylinders, and are disposable once completely empty. We charge no Rental charges or Deposit Fees.

 

 All custom orders/blends are considered final: no returns, credits, or refunds on custom orders/blends.




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